Your customers are asking AI who to hire.
It probably isn't saying your name.

I run 38 real customer questions across ChatGPT, Perplexity and Google AI Mode, then show you who gets named instead.

Book the audit See what's in the report
Retrieval 3 engines

"Who's the best cosmetic dentist in Richmond BC?"

Pages the model pulled from

  • Regional "best of" roundup0.31
  • Review aggregator thread0.24
  • Niche industry directory0.22
  • Your own website0.04

The answer it gives

"Based on recent reviews, the most frequently recommended are Alderbridge Dental, Steveston Smile Co. and Minoru Aesthetic Dentistry."

Your business was not named in 34 of 38 questions.

Illustration of the mechanism. Your report contains your real questions, sources and screenshots.
6% 45%

In 2026 the share of consumers using AI tools to find local businesses rose from 6% to 45% in a single year. It is now the third most-used discovery channel, behind Google and Facebook. 63% of those users say they trust the recommendation they receive.

BrightLocal, Local Consumer Review Survey 2026

What's actually happening

Assistants don't rank businesses. They summarise a handful of pages.

  1. 01

    Whoever appears favourably in those pages gets recommended.

    Everyone else is invisible, regardless of how good they are, how long they have operated, or how strong their reviews are. There is no page two to climb to.

  2. 02

    The pages doing the deciding are not the ones you would expect.

    Often they are obscure directories and roundups nobody in the industry has heard of. Frequently not Yelp. Frequently not Google. The audit names them.

  3. 03

    A 5.0 rating does not protect you.

    I have audited businesses with near-perfect reviews that no assistant will name. Reputation and retrievability are two different problems.

The method

Six tiers of question, because each one exposes a different failure.

Category

"Best immigration lawyer in Surrey"

Where the largest competitors dominate. Useful as a baseline, hard to win outright.

Service specific

"Who does All-on-4 implants in Burnaby"

A smaller competitive field. This is where an independent business can realistically win.

Problem first

"My crown fell out, where do I go"

How customers actually start. Almost nobody optimises for these.

Qualifier and trust

"Most experienced, safest, best reviewed"

Which adjectives the models attach to which businesses, and on what basis.

Entity health

"Tell me about [your business name]"

What the models believe about you by name, and whether any of it is accurate.

Non-English

"列治文最好的牙医是谁"

The same questions in the languages your customers actually use. Different sources get retrieved, and different businesses get named.

Every query, cold

Fresh session. Logged out. No follow-ups.

So the result reflects what a genuine first-time customer sees, not a tailored answer shaped by history.

What you get

A PDF in 48 hours, with the receipts attached.

The source map

Most services tell you that you have a problem. This tells you which specific pages are deciding the outcome, and whether you appear on them. That turns an abstract worry into a task list.

  • Regional "best of" roundupNot listed
  • Niche industry directoryNot listed
  • Review aggregator threadNot listed
  • Municipal business registryListed
  • Your own websiteListed

Illustration. Your report names the actual domains, ranked by how often each one fed an answer.

  • 38 questions, 3 engines

    ChatGPT, Perplexity and Google AI Mode, run across all six question tiers.

  • Every result screenshotted and dated

    Timestamped evidence for every figure in the report. Nothing asserted without a picture of it.

  • A visibility scorecard

    How often you were named, broken down by engine and by question type.

  • The competitors named instead

    Who is getting recommended in your place, and the exact words the models use to describe them.

  • A prioritised 90-day fix list

    Ranked by effort against impact. Yours to hand to your own team, or I can implement it.

Download a sample report (PDF)

In Metro Vancouver, the same question in four languages returns four different answers.

Your customers ask in Chinese, Punjabi, Korean and Farsi as often as in English. Different sources get retrieved and different businesses get named. Almost nobody audits this. For a Richmond or Surrey business it is often the single most valuable finding in the report.

English

Best cosmetic dentist in Richmond BC

3 businesses named

Chinese

列治文最好的牙科诊所

5 named, none overlapping

Punjabi

ਸਰੀ ਵਿੱਚ ਵਧੀਆ ਦੰਦਾਂ ਦਾ ਡਾਕਟਰ

2 named, both chains

Korean

밴쿠버 최고의 치과

4 named, one overlapping

Farsi

بهترین دندانپزشک در نورث ونکوور

1 named

Illustration of the pattern. Counts in your report come from your own market.

Diagnose first. Fix second.

No retainer is sold to a business that may not need one. The audit tells both of us whether there is a problem worth fixing.

Stage one

AI Visibility Audit

$650CAD, one time
  • 38 questions across 3 engines, six question tiers
  • Every result screenshotted and dated
  • Source map, scorecard and gap analysis
  • Prioritised 90-day fix list
  • Delivered as a PDF in 48 hours

All I need to start is your business name and website URL.

Stage two, optional

Implementation

$1,200to $2,000 CAD per month
  • Listing corrections across every source feeding the models
  • Profile completion on the directories the audit identified
  • Schema markup and entity-clear website copy
  • Service pages matching how customers phrase questions
  • Monthly re-audit against the same question set
Talk it through first

The $650 audit fee is credited in full against your first month.

Built for businesses where one customer is worth thousands.

Immigration law Family law Personal injury Cosmetic dentistry Implant and orthodontic Medical aesthetics Elective clinics Home renovation Custom building Specialty trades Private allied health Accounting and tax

The common thread is high customer lifetime value, an existing marketing budget, and a competitive local market. The specific industry matters less than those three conditions.

Questions I get asked

How is this different from SEO?

SEO concerns where you rank in a list of links. This concerns whether an assistant names you at all when someone asks it a question. Different retrieval, different sources, different fixes. Good SEO helps but does not guarantee it.

Can you guarantee I'll be recommended?

No, and be careful with anyone who does. AI outputs vary between runs and shift when models update. I guarantee the audit, the evidence and the work, never a ranking or a position.

Most listing and schema corrections show up within four to eight weeks.

Do you need access to my website or accounts?

Not for the audit. Just your business name and URL. Implementation needs access to your Google Business Profile and your site.

What if I'm already visible?

Then the report says so and you have spent $650 confirming it. That happens. I would rather tell you that than invent a problem.

Do you work with businesses outside Metro Vancouver?

Yes, remotely. The local directory work is strongest where I know the market, so a Richmond or Surrey business gets more out of the source map than one in a city I have never audited.